upgrade to professional support

[rongame]

hi guys

i'd like to know if there is a guaranteed support for the professional subscription? i mean will my problems be attended to in the professional forum?

im a standard member and i have a lot of unanswered questions on the forums. i really need my questions answered to get my projects done.

im new with fabrik so i really need the support...

BTW my payment was received by fabrik dated may 29 but my account was activated june 4. when should i renew?

 

[rob]

hi - if you have outstanding posts in the standard forums its probably best to re-post them in the pro forums, as we monitor those first (I saw your online help message, but am yet to see which posts it is you need specific answers to)
Not sure about the renewals, we still have lingering issues with the user group access not being correctly set when subscriptions are processed, I guess we'd take the activation date as the date to work out the expiration.

 

[rongame]

hi rob

i need primary support on this thread, i already tried your solution but its not working. the thread below is already on the pro-forums

http://fabrikar.com/forums/index.php?threads/help-on-validation-before-accepting-user-input.34847/

the original post is in this thread, standard subscription

http://fabrikar.com/forums/index.php?threads/help-on-validation-before-accepting-user-input.34368/

i upgraded because i really need the solution... if ever can you take a look at my site? i can give you the credentials...

rob i really need this done.

this is the other thread that i need, but if you have a tutorial i can start with that first.

http://fabrikar.com/forums/index.ph...rate-daily-monthly-yearly-sales-report.34615/

thanks again